Choosing the right Customer Relationship Management (CRM) software is crucial for any business looking to streamline operations, enhance customer engagement, and boost sales. However, with so many free CRM software options available, it can be challenging to decide which one is best for your business.

In this article, we compare HubSpot CRM with other leading free CRM solutions to help you make an informed decision.

What Makes a Great Free CRM?
A good free CRM software should provide:

✔️ Easy-to-use interface – No complex setup or coding required
✔️ Contact & deal management – Store customer details and track sales pipelines
✔️ Automation & integrations – Workflows to save time and connect with other tools
✔️ Scalability – Ability to grow with your business

Now, let’s compare HubSpot CRM with other popular free CRM tools.

HubSpot CRM: The Industry Leader
✅ Key Features
Completely free with no expiration
Unlimited users and data storage
Visual sales pipeline & deal tracking
Email tracking & automation
Live chat and chatbot features
Seamless integration with Gmail, Outlook, Slack, Shopify, and more
🚀 Pros
✔ Best all-in-one CRM for sales, marketing, and customer support
✔ User-friendly dashboard that requires minimal training
✔ Marketing automation features not found in most free CRMs
✔ Scalable—you can upgrade to premium features as your business grows

⚠️ Cons
❌ Limited advanced reporting in the free plan
❌ Some premium automation features require a paid upgrade

How Does HubSpot Compare to Other Free CRMs?
1. Zoho CRM Free Plan
✅ AI-powered sales insights & analytics
✅ Customizable dashboards & automation tools
✅ Up to 3 free users
✅ Mobile app for sales tracking

🚨 Downsides:

Lacks email tracking & automation in the free plan
More complex setup & learning curve compared to HubSpot
Limited integration options
2. Freshsales Free Plan (by Freshworks)
✅ Built-in phone and email integration
✅ AI-powered lead scoring for prioritizing customers
✅ Up to 3 free users

🚨 Downsides:

No marketing automation in the free version
Lacks extensive third-party integrations
Limited reporting capabilities
3. Agile CRM Free Plan
✅ Free for up to 10 users
✅ Includes email tracking, marketing automation & web analytics
✅ Built-in appointment scheduling

🚨 Downsides:

Outdated user interface compared to HubSpot
Limited customization options
Some essential CRM features require paid upgrades
4. Bitrix24 Free Plan
✅ Free for unlimited users
✅ Includes task & project management tools
✅ Offers basic marketing automation

🚨 Downsides:

Complex UI with too many features
Limited customer support on the free plan
Storage limitations in the free version
Which Free CRM is Right for You?
Feature HubSpot CRM Zoho CRM Freshsales Agile CRM Bitrix24
Free Forever? ✅ Yes ✅ Yes ✅ Yes ✅ Yes ✅ Yes
User Limit 🚀 Unlimited 3 Users 3 Users 10 Users Unlimited
Ease of Use ⭐⭐⭐⭐⭐ (Best) ⭐⭐⭐ ⭐⭐⭐ ⭐⭐⭐ ⭐⭐
Sales Pipeline ✅ Yes ✅ Yes ✅ Yes ✅ Yes ✅ Yes
Marketing Automation ✅ Basic (Advanced in paid plan) ❌ No ❌ crm software best No ✅ Yes ✅ Yes
Email Tracking ✅ Yes ❌ No ✅ Yes ✅ Yes ❌ No
Live Chat & Chatbots ✅ Yes ❌ No ❌ No ❌ No ✅ Yes
Integrations ⭐⭐⭐⭐⭐ (Best) ⭐⭐⭐ ⭐⭐⭐ ⭐⭐⭐ ⭐⭐
Final Verdict: Why HubSpot CRM Stands Out
If you’re looking for a free CRM that provides:
✅ Unlimited users & contact storage
✅ Marketing, sales, and customer service features
✅ Easy-to-use interface with powerful automation
✅ Seamless integrations with popular tools

Then HubSpot CRM is the best free CRM choice for your business.

Other CRMs like Zoho, Freshsales, Agile, and Bitrix24 offer some good features, but they come with user limits, complex setups, or missing automation tools in the free plan.

Who Should Use HubSpot CRM?
✔️ Small businesses & startups that need a reliable, no-cost CRM
✔️ Sales teams looking for email tracking & pipeline management
✔️ E-commerce & B2B businesses that want seamless integrations
✔️ Marketing teams that need automation tools for lead nurturing

Conclusion: Make the Right Choice for Your Business
Choosing the best free CRM depends on your business needs. If you want an easy-to-use, all-in-one CRM with no hidden costs, HubSpot CRM is the clear winner.

💡 Ready to take your business to the next level? Sign up for HubSpot CRM today and start managing your customers more efficiently! 🚀